PDG Shopping Cart and PDG Commerce Frequently Asked Questions

	Online ECommerce Shopping Cart Software from PDG Software, Inc.®	Site Map

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295 entries found.

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Category			Question	Views
261	Discounts	None	I offer e-coupon codes on my advertisements for different % off orders. But I have found out that the Cart 2002 will not take a % off an option. All of my options affect price so the customer is not able to get the % off they should.	1506
262	Discounts	None	Why is the additional price by option not included in the product discount?	1350
263	E-mail Settings	None	I am not receiving e-mails as a vendor and my customer aren’t receiving the e-mail confirmation either.	1921
264	E-mail Settings	None	I am using the PDG Mailer or blat.exe. I am receiving the vendor email but the customer email is not sent.	1777
265	E-mail Settings	None	After placing an order customers are not getting e-mails, only vendors.	1624
266	E-mail Settings	None	How do I set up HTML Emails?	1602
267	E-mail Settings	None	I would like to display images on e-mails sent to customers.	1598
268	E-mail Settings	None	Can I send vendor emails to more than one email address?	1593
269	E-mail Settings	None	My e-mails are not been sent on all orders; they are only being delivered intermittently.	1578
270	E-mail Settings	None	Is there any way to send the customer email as html rather than ascii text?	1495
271	Order Logging & Retrieval	None	I am putting through test orders, but my test credit card number is being declined and my order logs are not being created/updated.	1613
272	Order Logging & Retrieval	None	Is there a way not to receive credit card numbers on order emails and order logs?	1566
273	Order Logging & Retrieval	None	My orders are not being logged in the order.log.	1508
274	Order Logging & Retrieval	None	Customer sometimes enters the billing address with quotes, and the order log doesn’t log anything else after that.	1399
275	Order Logging & Retrieval	None	I found in my PDG_Cart folder a few orders that were logged separately from the order.log	1390
276	Products	None	I want to have some products in more than one category. How can I do that?	2049
277	Products	None	I have several products that have different colors. Is there a way I can let the customer choose the color when they order instead of me having to enter each color into the database with it’s own product code?	1682
278	Products	None	I have entered descriptions on all of my products, but they are not being displayed on my preadd pages.	1650
279	Products	None	How can I use multiple product databases with one cart?	1609
280	Products	None	I have tried adding specific product text to an item, and submit the changes, but the text is not being saved.	1608
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PDG Software, Inc - ECommerce Shopping Cart Software

Online ECommerce Shopping Cart Software from PDG Software, Inc.®

I'm ready to sell! How do I get started?